Privacy Policy
This Privacy Policy explains how Sunforge LLC (“we”, “us”, or “our”) collects, uses, and protects your information when you visit [yourdomain.com] or make purchases and create an account through our WooCommerce store.
We keep things simple: we do not sell your data, we do not share it for advertising, and we only collect the minimum information necessary to process orders and operate our website.
1. Information We Collect
We collect only the information needed to provide our products, process orders, and maintain your account.
Account Information
If you create an account, we collect:
- Name
- Email address
- Password (securely hashed)
Order Information
When you place an order, we collect:
- Name
- Billing address
- Shipping address
- Phone number (optional)
- Order details (items purchased)
Payment Information:
Sunforge LLC does not store or have access to your full credit card details. Payments are processed securely through our payment partners (e.g., Stripe, PayPal, WooCommerce Payments). Only limited card data (such as the last 4 digits) may be visible for identification.
Cookies (WooCommerce Functionality Only)
Our website uses standard WooCommerce cookies to:
- Keep items in your cart
- Maintain your logged-in session
- Support secure checkout
- Remember basic site preferences
We do not use cookies for advertising, analytics, or tracking.
Server and Security Logs
Our hosting provider automatically collects basic technical information such as:
- IP address
- Browser type
- Pages visited
- Date and time of requests
This information is used solely for security and troubleshooting.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage your account
- Provide customer support
- Send order updates (invoice, shipping, account notifications)
- Maintain the security and functionality of our website
We do not use your information for advertising, profiling, or third-party marketing.
3. How We Share Your Information
We only share information with the service providers necessary to run our store:
- Payment processors (Stripe, PayPal, etc.)
- Shipping carriers (for delivery purposes only)
- Website hosting provider
- WooCommerce plugins required for core store functionality
We never sell or rent your information.
4. Cookies
WooCommerce sets essential cookies to make the site work correctly. These may include:
- Cart session cookies
- Checkout session cookies
- Login/session cookies
- Cookies that track your progress through checkout
You may disable cookies in your browser settings, but parts of the website (such as the cart and checkout) may not function properly.
5. Account Management
If you create an account with Sunforge LLC:
- You may log in at any time to view or update your information.
- You may request account deletion by contacting us.
6. Data Retention
We retain:
- Order information as required for taxes, accounting, and legal compliance.
- Account information until you request deletion.
7. Security
We take reasonable technical measures to protect your personal information, including:
- HTTPS encryption
- Password hashing
- Secure payment gateways
- Regular security updates
No online system is perfectly secure, but we work to safeguard your data.
8. Your Rights
Depending on your region, you may have rights such as:
- Accessing the data we hold
- Requesting corrections
- Requesting deletion
- Requesting a copy of your data
You can exercise these rights by contacting us at [your support email].
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children.